Refund Policy

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At CapPlayer IPTV, we strive to provide high-quality streaming services and ensure our customers have the best experience. Please read our refund policy carefully:

  1. No Refunds on Active Subscriptions
    All purchases of CapPlayer IPTV subscriptions are final. Once your order is confirmed and access is provided, we do not offer refunds.

  2. Service Issues
    If you experience technical issues with our service, our support team will assist you promptly to resolve the problem. Please contact us at contact@capplayeriptv.com.

  3. Order Cancellation
    Orders that have not been activated or processed may be eligible for cancellation upon request. To inquire, email contact@capplayeriptv.com.

  4. Refund Exceptions
    In rare cases, refunds may be considered at the sole discretion of CapPlayer IPTV management. All requests must be submitted within 7 days of purchase, with proof of purchase.

  5. Contact Us
    For questions about our refund policy, issues with your service, or assistance with your account, please email us at contact@capplayeriptv.com.